How the money works
- 1 You pay An M-Pesa prompt on your phone. The money goes into escrow, not to the host.
- 2 We hold it The host cannot touch it while it is held, however convincing they are.
- 3 You confirm Once you have seen the home and it matches the listing.
- 4 The host is paid Only then, and only what they were owed.
If the home is not as described, ask for a refund instead of confirming. The money is still there. And you will never be asked for your M-Pesa PIN inside E Space — that is entered only on Safaricom’s own prompt.
For renters
- Long-term rentals, short stays and BnBs, and commercial space
- Search by area, neighbourhood or county, with real distances
- Photos, amenities, house rules and the full price — deposit named up front
- Identity-verified hosts
- Message the host in the app, so there is always a record
For hosts
- List a home in a guided flow that takes minutes
- Get verified so renters know you are real
- Withdraw straight to M-Pesa, when you ask rather than on a schedule
- See exactly what lifts your home in search
- Reviews follow you across every home you list
Legal
Contact
For a booking, a payment held in escrow, or a listing you believe is not genuine, write to espacesupport@gmail.com or message +254 794 766 368 on WhatsApp. Report a request to pay outside the platform straight away — those are dealt with first.
E Space is a marketplace. We are not the landlord or the agent for any space listed — but we do hold the money until you say the home is real. Governed by Kenyan law, including the Data Protection Act 2019.